Fjord Documentation
Sales funnels for Craft Commerce
Installation
Requirements, install, editions, and getting a first funnel on screen.
Flows & steps
What a flow is, the six step types, how a visitor is routed and what stops them skipping ahead.
Templates
What Fjord passes a step template, the craft.fjord variable, the front-end actions, and the one line a checkout has to get right.
Offers
Order bumps, one-click post-purchase upsells and downsells — pricing, eligibility, and the guards that stop a double charge.
Split testing
Variants, traffic weights, sticky assignment, and why Fjord reports significance instead of acting on it.
Reporting
What the funnel report counts, how a conversion is defined, webhooks, and retention.
Console & config
Every command, the settings, permissions, and moving funnels between environments.
Troubleshooting
Upsells that never appear, steps that 404, discounts that vanish, and what to check first.
FAQ
Common questions about sales funnels, upsells and order bumps in Craft Commerce.